Rental Procedures and Policies

This section provides an overview of policies and procedures related to regular rentals, including age restrictions. All customers must read the following rules and regulations BEFORE renting any equipment:

Rules and Regulations

The individual signing the “BOAT RENTAL AGREEMENT, STATEMENT OF RISKS, ASSUMPTION OF RISKS, AND RELEASE OF LIABILITY” must be over 18 years old, and must leave their picture identification as collateral.

Age Policy & Procedures

*Immediate area – the immediate area means the paddler(s) MUST be within view of the Paddle-N-More locations and no more than 100 feet from shore

Cancellation Policy

One person’s perfect day on the water may be too hot for somebody else and too cold for the next person. As a rental company, last-minute cancellations are very costly. At the same time, we understand that things come up and we don’t feel it is right for you to lose your entire rental fee if you have to reschedule.

Our Cancellation Policy is simple and strict, but fair.

If you cancel with 24 hours or more notice you will receive a 100% refund. No shows and cancellations within 24 hours of the reservation or event, for any reason, are subject to full reservation cost. We do not allow cancellations for less than ideal weather. If the weather is bad due to high winds, lightning, rain, storms in the area, unsafe conditions we will call you to cancel or move your reservation. Cancellations made by our staff due to weather will receive a full refund. We reserve the right to cancel any rental at any time due to extreme conditions deemed unsafe.

Please note – if you arrive at your reservation late, this counts toward your time on the water. We cannot just extend times due to the equipment being reserved throughout the day. There are fees associated with returning equipment outside of the reservation time.